Shipping policy

We do offer free shipping for qualifying orders, available based on destination. See below for the qualifiers by country/region*:

If you still have questions, feel free to reach out to us here and we’ll help provide any information you need.

*Free shipping qualifiers may change during promotional periods.

We currently offer expedited shipping in the U.S. and the UK (flat rate expedited shipping costs $15 in the U.S. and £15 in the UK).

*Please note that expedited shipping is not offered on orders containing Body Mist.

Standard shipping rates are the following, depending on your location:

United States— $8 USD

Canada— $15 CAD

United Kingdom— £5 GBP

We understand it's frustrating when a carrier has marked your order as delivered and you still haven't received it. We ask that you please allow the shipping carrier a window of two business days after the order was marked as delivered for it to arrive, as it's not uncommon for there to be a delay in this process.

If your order still hasn't arrived after two business days, please reach out to us at info@saltandstone.com so we can help.

Additionally, please keep in mind that any instances of damaged or lost items must be reported to Salt & Stone within 30 days of delivery.

Our current processing time is 3 business days. It can take an additional 3-8 business days for delivery, depending on the carrier.